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Customer Reviews.

sales

5

Good communication, thorough explanation on pick up

14 April 2019

sales

5

The entire team were fantastic. I was kept well informed and my car was delivered quickly and the hand over was brilliant!

13 April 2019

sales

5

Courteous

13 April 2019

service

4

Kept to time.

11 April 2019

service

5

The car always gets a clean while there. The staff are always polite and helpful and make you feel like a valued customer.

10 April 2019

service

5

The problem was sorted quickly and I was given transport to work whilst the problem was identified. The work was done during my lunch hour so it fitted in with work.

10 April 2019

service

5

Good service

10 April 2019

sales

5

Salesperson was good at information and assisted in my choice

10 April 2019

service

5

You salesperson Glenn was fantastic we would have not bought the 2 mini from you with out his expert and customer focused approach.

10 April 2019

sales

5

They were efficient supplied all the figures we needed to make a decision then didnt hassle us for a decision once we had decided again everything dealt with no problems.

09 April 2019

sales

5

Professional service provided at all times - I was kept informed of the transactions by Tom Baxter from purchase to delivery

09 April 2019

sales

5

Great sales staff even at a very busy time

09 April 2019

sales

5

Dealt with this Main Agent before,Always polite & egar to please.

09 April 2019

sales

5

Smooth transaction and s good deal.

08 April 2019

sales

5

Andrew was our contact and he was polite and efficient. When we encountered a problem with the cycle rack he was on the case and has promised that the issue will be resolved and we have confidence that he will see it through to the end.

08 April 2019

sales

5

Very helpful salesman

08 April 2019

service

5

The collection and delivery service meant I wasn't hanging around the garage for a considerable time, I received a video link and was able to benefit from the corporate service scheme.

07 April 2019

sales

5

All the staff were great, helpful and friendly. We shall be back to see Tom Baxter when my daughter needs her first mini.

07 April 2019

service

5

Good reception. Organised lift into city and made hot drinks while waiting. Car was very clean on return.

07 April 2019

sales

4

Olivia Steel was a happy smiling Sales Executive ,very pleasant to deal with ,very helpful ,any thing she didn't now ,she would dive up stairs to find out ,allowing us time to drown in very nice coffee

06 April 2019

service

4

Polite and knowledgeable

05 April 2019

service

5

No problems.

03 April 2019

service

5

faultless

03 April 2019

service

4

Easy to arrange a diagnostic day, as it was for actual work to be carried out.

03 April 2019

sales

5

Glenn , sales person was more than attentive and helpful

03 April 2019

sales

5

This is the 2nd Mini I have bought and Jon Taylor was my adviser on both occasions. I like his whole attitude, he in not pushy, answers all my questions and has 'the time' to make sure that I am 100% happy with the purchase. Wish him well in new job.

02 April 2019

service

3

Serviced carried out new steering wheel fitted because the horn didn't work the wheel wasn't fitted straight after two hours of them trying to correct it I took the car home and noticed it was still not central car going back tomorrow

02 April 2019

service

5

Kept up to date through every stage

02 April 2019

service

4

was promised coffee but did not get it but against that car was washed which was unexpected

02 April 2019

sales

5

Helpful, knowledgeable and friendly service. Great communication.

01 April 2019

service

5

You fitted me in without an appointment and I didn't have to wait long

01 April 2019

sales

5

Salesman very knowledgeable, polite, excellent interpersonal skills. Went out of his way to be helpful.

01 April 2019

sales

5

The staff at the Mini Centre were very friendly and helpful, making the whole process stress free and enjoyable.

01 April 2019

service

5

Efficient service

30 March 2019

service

5

Because I was

30 March 2019

service

5

Service finally carried out to a satisfactory outcome ...

29 March 2019

service

3

took 9 days to diagnose the problem

29 March 2019

service

5

Excellent service. Very customer friendly. Vehicle was completed within the time advised. Vehicle returned fully valeted and clean.

28 March 2019

service

5

Completed early to a good standard.

27 March 2019

sales

5

Everything went smoothly from purchasing car to collection everything was explained clearly

27 March 2019

sales

5

See comnents above. In addition the showroom environment is a fun place to be. Salesman was excellent- could not have asked for more. Scott Joy at Cooper Mini Norwich

26 March 2019

service

4

because they offered the service plan which did appear to be a more cost effective way of having the mini serviced

26 March 2019

sales

4

It was easy and very pleasant once all the paperwork was out of the way.

26 March 2019

service

5

Good service

23 March 2019

service

5

Very knowledgeable staff

22 March 2019

sales

5

Very helpful sales personnel, with offer of further assistance if and when required, there is a lot of equipment which will take a long time to learn about

22 March 2019

sales

5

Customer service was good

22 March 2019

service

5

Gave the car a wash. It's the little things

22 March 2019

sales

5

Very attentive and helpful staff

21 March 2019

sales

5

Everyone I spoke to at the dealership was very helpful. Robin answered all of my millions of questions and replied to all my emails very quickly.