Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

5

You serviced the car promptly and I was advised that if I waited an hour or so it would be ready saving me a return journey from Cromer.

03 December 2019

sales

5

Good process and we got what we wanted.

02 December 2019

service

5

Informed they were doing the mot and it would take 90 minutes and would I like my car washed

01 December 2019

sales

5

Friendly and helpful staff, clean and professional show room. Lee took plenty of time to explain any new additions to the car and how they operated and he was very patient and kind with us, especially as I changed my car order.

01 December 2019

service

5

Went in for full service, was phoned to tell us what it required, all done satisfactory and car cleaned too, bonus

29 November 2019

service

5

Professional service as always.

29 November 2019

service

2

I have explained this is my answer on number 1. I feel someone should visit me at my home to correct the garage error. This is my first mini.

26 November 2019

sales

5

Great service and willing to answer all my questions.

25 November 2019

sales

5

The whole experience was easy from start to finish

25 November 2019

service

5

Explained what they did in service so all was clear. Very nice surroundings to wait during the service and friendly team of people

23 November 2019

sales

5

We received a fantastic service. A very straightforward purchase/handover. Everything was explained in detail both by the salesman (Tom) and retail manager (Jon). We were always warmly welcomed on our visits to Cooper Norwich and would recommend.

22 November 2019

service

2

It seemed you were more interested in identifying advisories than actually fixing the problem.

20 November 2019

service

5

Good service

19 November 2019

sales

5

Well looked after by Scott

17 November 2019

service

5

Knowledgable, Efficient ,friendly ,fitted into MY schedule,

17 November 2019

service

4

Followed through with my concerns, delivered good service on time.

17 November 2019

sales

1

The experience was terrible and stressful and I was exploring options to return my car within 14 days . I will certainly share my experience with friends and family in social media so that people don't face such experiences in the future .

16 November 2019

service

5

The service is what i expected as always from the whole team at cooper mini norwich excellent as soon as you walk through the doors

14 November 2019

service

5

Again excellent. friendly efficient and helpful

08 November 2019

sales

5

I've already said but everyone was very helpfull

08 November 2019

service

4

Always a good service from mini norwich

08 November 2019

service

4

Don't feel the dealer cares, they just want as much money as they can get from a customer. This is my 5th mini so I know all the tricks now!

07 November 2019

service

5

Had to wait 20 minutes to book car in for service as only one menber of staff in.

05 November 2019

service

5

First class customer service

05 November 2019

service

4

All work expected was undertaken in a timely fashion.

04 November 2019

service

5

Brilliant

04 November 2019

service

5

Always been easy to deal with

03 November 2019

service

3

undefined

03 November 2019

sales

5

I got what I wanted.

02 November 2019

service

5

You did what needed doing and did it properly, quite unusual now...

02 November 2019

service

5

Very easy to arrange and organise loan car. I liked the short video from the mechanic showing ongoing works to my car. I loved the fact that my car had also been cleaned inside and out for me!

01 November 2019

service

5

Everything done

31 October 2019

service

5

You're staff are most polite and nothing is of any trouble

31 October 2019

service

5

Special thanks to James Steer for all his help

31 October 2019

service

4.5

Efficient - slight delay

31 October 2019

service

5

Folks at Norwich very helpful and friendly. Discuss all repairs with you. Offer good value for money.

31 October 2019

service

5

happy with service video sent and no further problems with my centre display.

31 October 2019

sales

5

I was treated extremely well and nothing was too much trouble.

27 October 2019

sales

5

This was down to the outstanding level of customer service given to us by Sophie Tudor, her positive attitude, level of product knowledge and customer service was excellent.

26 October 2019

service

5

Professional service, with very helpful staff who take pride in customer care.

26 October 2019

service

5

Great service from the staff member and all work done as requested

22 October 2019

sales

5

Our sales person was most helpful, working hard to provide the best experience and outcome for our purchase. He made provisions for the deal to move forward and kept us informed of the progress towards final delivery.

20 October 2019

service

3

Because of my previous experience with Mini, regarding the blocked windscreen wiper, I am sad to say that I am a little intrusting now so will not score any higher

19 October 2019

service

5

Kept me informed of progress. Had loan car and James was very helpful showing controls. Work done under warranty.

19 October 2019

service

5

Staff member responded as soon as we arrived for the car service

19 October 2019

service

5

Always quick deal with any query- large or small

18 October 2019

sales

5

Awesome Sakes service. A great ambassador for Mini!

18 October 2019

service

4

Car was serviced as agreed and ready in good time for me to collect.

18 October 2019

sales

5

Very happy with the service and the Coffee is nice lol ??

17 October 2019

service

4

Video coverage always sent of any work completed on your car . Confidence that work completed