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Customer Reviews.

service

5

The staff do all they can to accommodate your needs as a customer, brilliant communication and a friendly persona.

13 February 2019

service

5

very satisfied

11 February 2019

service

4

The work has always been satisfactorily carried out and the staff are polite and efficient

11 February 2019

service

4

Service excellent.

10 February 2019

sales

5

Car aspects explained well

09 February 2019

service

5

No problems at all.

09 February 2019

service

4

Clear communication and explanation of service requirements; answered all my questions.

08 February 2019

service

5

Excellent attention to detail. Polite staff.Kept updated. All as expected.

08 February 2019

service

5

could not be beter

07 February 2019

service

4

Good advice on repairs needed. Car runs very well after the work (as it heads to 100,000 miles)

07 February 2019

service

4

Fault identified and fixed - apparently OK

07 February 2019

service

5

Prompt service

06 February 2019

service

5

Very efficient overall.

06 February 2019

service

5

Required repair was explained to me, liked the video I received and the car was completed quite quickly.

06 February 2019

service

5

Everyone is so polite and helpful. My car was looked after perfectly. The courtesy car was fab.

06 February 2019

service

2

The in car computer service history was not updated by you when the car was serviced so I had to make a 40 mile round trip on another day so this could be done.

06 February 2019

service

5

No problems encountered.

06 February 2019

service

4

Everything went as planned

06 February 2019

service

5

Organised and well informed

06 February 2019

sales

5

Jon was knowledgable and understood what I wanted

03 February 2019

service

5

Everything was as described and service was good.

03 February 2019

service

4.5

We seem to receive the same service as everyone else even though we have a older high mileage mini !!

23 January 2019

service

1.5

Tyre pressures not set correctly or even anywhere near the same. Waited almost 3 hours for completion of the job which was only to check why one tyre was loosing pressure every few days.

23 January 2019

service

3.5

Efficient service

16 January 2019

service

4

Very helpful staff. Comfortable surroundings. All problems explained well and rectified to my satisfaction

16 January 2019

service

5

Very pleased with service

15 January 2019

service

5

Prompt, friendly and efficient service.

15 January 2019

service

2

Alloy damaged and a further repair needed.

15 January 2019

service

5

staff very good and helpful always a welcome visit

15 January 2019

service

5

Worked like clockwork.

15 January 2019

sales

5

From browsing to buying , everything that was meant to happen did and it was a smooth purchase.

08 January 2019

sales

4

Pleasant helpful service for sale and purchase new mini

04 January 2019

sales

5

As I mentioned in the above first box, I felt I was treated very well and looked after.

04 January 2019

sales

5

The staff at the Norwich Inchcape are helpful, charming and never made us feel we were being pressured into anything we did not need or want. In all a delightful experience.

03 January 2019

service

5

Great service

03 January 2019

service

4

Easy to speak to. Great communication. Called back in a good time frame. Kept in the loop regarding my service plan payment coming out.

03 January 2019

sales

5

from the moment I walked in through the dear I felt that whether I bought a mini or nor my custom was appreciated

03 January 2019

service

5

Smooth, punctual, faultless

02 January 2019

service

3

I’d booked a winter check which said FOC when I entered my reg. unfortunately I had to pay. Still not too sure why.

02 January 2019

sales

5

All staff very welcoming and friendly. Service from Glen was great, always at the end of the phone to answer any questions

02 January 2019

service

4

Because it was.

01 January 2019

sales

3

The handover seemed to take an awful long time with the finance guy processing two customers at once. Not ideal.

27 December 2018

service

4

Good feedback and Information

27 December 2018

service

5

Easy to book and carried out on time.

24 December 2018

service

5

Was kept informed of all the work being carried out. Video presentation was reassuring.

21 December 2018

service

5

everything explained and costs given

21 December 2018

service

5

Responsive and all done to time

21 December 2018

service

5

See above. Prompt and courteous

21 December 2018

service

5

Again see above answer

21 December 2018

service

4

The sales technician Lee who collected my vehicle arrived promptly and I asked if he could return my car as soon as/prefably before 3pm as I had the school run to make. He made a note, And delivered my car back to me before 2pm. Excellent service.