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Customer Reviews.

sales

5

Easy process, good product.

08 April 2020

sales

5

Knowledgeable staff and prompt service.

08 April 2020

service

4.5

Customer focussed

07 April 2020

sales

5

Got in just before the closedown due to coronavirus ?? Great service from Scott at Norwich mini

05 April 2020

service

4

efficient -good loan car

05 April 2020

sales

5

Very attentive sales representative, took lots of time to help us decide on the right car and extras.

04 April 2020

service

5

Kept updated with how the work was progressing. Friendly service

04 April 2020

sales

4.5

Satisfied.

03 April 2020

sales

5

completely satisfied. great communication with the salesperson

03 April 2020

sales

5

very relaxed no pressure from the sales team like I have had from other makers lee found the car I was looking for car delivered on time and kept in touch with me with calls and emails and sent me a photo of the car when it got delivered to dealer

02 April 2020

sales

5

Salesman was very pleasant and showed us around car and how it worked

31 March 2020

sales

5

Tom was great lovely lad and very professional

31 March 2020

sales

5

Welcoming, with efficient, and competent service.

31 March 2020

service

5

Car was treated with respect.

30 March 2020

sales

5

Great customer service, Lee was friendly and really helpful throughout. Good to get updates on the car's progress in the factory.

30 March 2020

sales

5

All sorted as promised and scheduled

30 March 2020

sales

5

Very happy Sophie answered all our questions and demonstrator the cars features

30 March 2020

service

5

Good company with. Excellent customer service

28 March 2020

service

4

Given very satisfied as a solution is now in place with the service manager but waiting On parts and an appointment for the work to be completed.

28 March 2020

service

5

Gave complete satisfaction.

28 March 2020

sales

5

The sales lady was warm and friendly and really new minis inside out. Very polite and helpful

28 March 2020

service

5

The service was very professional and all the staff I had contact with were very pleasant.

23 March 2020

service

5

Always punctual on commencing the work and finish by the specified time. Everything is explained. so no scary hidden costs!!!! Video health check is reassuring. Always an efficient service for both car and customer. Never a rushed atmosphere.

21 March 2020

sales

5

The entire process was completed extremely quickly and efficiently

19 March 2020

service

5

Sorted out the service and small I.T problem without fuss

17 March 2020

service

5

I have had the car for 6 years and always serviced by cooper Norwich, never once have they let me down. They keep you fully informed throughout the process.

14 March 2020

sales

5

The staff were very helpful and welcoming, the salesman was attentive and new what he was talking about

11 March 2020

service

5

did everything they said they'd do plus phoned me to ask about things that could need doing shortly

10 March 2020

service

4

Covered all aspects required.

09 March 2020

service

3

Mini breakdown service was very good

07 March 2020

service

5

It was really easy to book my car in & the drop off process was just as easy