Easy process, good product.

Knowledgeable staff and prompt service.

Customer focussed

Got in just before the closedown due to coronavirus ?? Great service from Scott at Norwich mini

efficient -good loan car

Very attentive sales representative, took lots of time to help us decide on the right car and extras.

Kept updated with how the work was progressing. Friendly service

Satisfied.

completely satisfied. great communication with the salesperson

very relaxed no pressure from the sales team like I have had from other makers lee found the car I was looking for car delivered on time and kept in touch with me with calls and emails and sent me a photo of the car when it got delivered to dealer

Salesman was very pleasant and showed us around car and how it worked

Tom was great lovely lad and very professional

Welcoming, with efficient, and competent service.

Car was treated with respect.

Great customer service, Lee was friendly and really helpful throughout. Good to get updates on the car's progress in the factory.

All sorted as promised and scheduled

Very happy Sophie answered all our questions and demonstrator the cars features

Good company with. Excellent customer service

Given very satisfied as a solution is now in place with the service manager but waiting On parts and an appointment for the work to be completed.

Gave complete satisfaction.

The sales lady was warm and friendly and really new minis inside out. Very polite and helpful

The service was very professional and all the staff I had contact with were very pleasant.

Always punctual on commencing the work and finish by the specified time. Everything is explained. so no scary hidden costs!!!! Video health check is reassuring. Always an efficient service for both car and customer. Never a rushed atmosphere.

The entire process was completed extremely quickly and efficiently

Sorted out the service and small I.T problem without fuss

I have had the car for 6 years and always serviced by cooper Norwich, never once have they let me down. They keep you fully informed throughout the process.

The staff were very helpful and welcoming, the salesman was attentive and new what he was talking about

did everything they said they'd do plus phoned me to ask about things that could need doing shortly

Covered all aspects required.

Mini breakdown service was very good

It was really easy to book my car in & the drop off process was just as easy