Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

5

All completed

31 July 2020

sales

5

i was very happy with the new experience since covid.

31 July 2020

sales

5

Tom was great, really helpful and gave great service

29 July 2020

service

3.5

Good response when I had a problem, booked my car in and gave it a clean .

25 July 2020

service

5

Excellent Service as always by James Steer & Abbie Hammond

23 July 2020

service

5

No problems encountered

23 July 2020

service

5

No reasons to complain

23 July 2020

service

5

James and his colleagues were very friendly and helpful

21 July 2020

sales

5

Very - Good staff as normal

20 July 2020

sales

5

Car was delivered due to son shielding and everything was completed prior to this and so no stress or hassle on the delivery day. All items were sanitised too.

19 July 2020

service

5

They offered to collect and return car for mot/service

19 July 2020

service

5

The latest visit very good

19 July 2020

service

5

There was absolutely nothing to complain about. Due to coronavirus I was given a 15 minute time slot to arrive and I was seen on time. My car was serviced and I have had no problems since.

18 July 2020

service

5

Good information list of what's done

18 July 2020

service

5

Very quick and efficient

17 July 2020

service

5

Had previous car work done at Halfords. Was overpriced and misinformed. Mini sent me a video of car work being undertaken, talked me through all options

17 July 2020

service

5

The girl I spoke to initially (Abbie),was very helpful when I phoned,and it was good to see her in person when I took the car in for the service.

16 July 2020

service

5

very satisfied with service we received

16 July 2020

sales

5

All safety was complied with and the process was very smooth. Staff were helpful and informative

14 July 2020

service

5

Very organised with coronavirus issues, booking in specific time slots etc, updated me on my cars issue and sorted me a temp car within 3 hours, both cars sanitised and cleaned

13 July 2020

service

5

Polite, friendly and cheerful reception and service

12 July 2020

sales

5

I was kept up to date, with what was happening and progress

11 July 2020

service

5

I had a steering wheel changed under warranty, on a 4 year old car, so I am very pleased.

10 July 2020

service

5

Fabulous customer service and quick turnaround for oil service.

10 July 2020

service

5

Efficient throughout

09 July 2020

service

5

They let me know via the video of the condition of my car which was helpful

09 July 2020

service

5

With the current difficult situation with Covid, everything was done with extreme care and safety in mind, I was very impressed with all the measures put in place to keep customer and staff safe

09 July 2020

service

5

easy to deal with

09 July 2020

service

5

Very happy

09 July 2020

sales

5

We were made to feel very welcome from the first point of contact of placing the phone call, all the way through the whole process. Lee introduced himself and then to Ellis who we made the sale through. Lovely not to feel pressured, thank you.

09 July 2020

service

4

All done as required

09 July 2020

service

5

Staff helpful and polite.

09 July 2020

service

5

People listen and give good service

09 July 2020

service

5

Very impressed

09 July 2020

service

5

All went very smoothly.

09 July 2020

service

5

Very efficient and good communication

09 July 2020

sales

5

Carl Wade was very good at his job.

07 July 2020

service

5

Very efficient and controlled in these difficult times

04 July 2020

sales

5

Obviously it wasn't your normal car purchase being stuck in the middle of a Covid 19 pandemic, but Matt was very good and professional. Considering we only went to look at a used Mini and ending up walking out with a new one, he was excellent.

03 July 2020

sales

5

From my first step, I felt a sense of trust, and respect for the client.

01 July 2020

service

5

Great service and car lovely and clean inside and out

29 June 2020

service

5

I was completely satisfied!

28 June 2020

service

5

Clear process of initial booking, then rebooking due to COVID. Clear comms re drop off, costs of service progress etc

26 June 2020

sales

5

All dealt with quickly and efficiently

24 June 2020

service

5

Very helpful professional staff.

24 June 2020

service

5

work (service) carried out as requested and kept notified re booking etc

22 June 2020

service

4

Polite service

21 June 2020

service

5

The problem was that explained clearly & solved.

21 June 2020

service

5

Went smoothly, good covid precautions, kept informed.

18 June 2020

service

5

No negatives. I like the feedback from the technician via video link. Appreciate the solving of problem with a tyre. Car was very clean on completion.