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Customer Reviews.

sales

5

From browsing to buying , everything that was meant to happen did and it was a smooth purchase.

08 January 2019

sales

5

As I mentioned in the above first box, I felt I was treated very well and looked after.

04 January 2019

sales

4

Pleasant helpful service for sale and purchase new mini

04 January 2019

sales

5

from the moment I walked in through the dear I felt that whether I bought a mini or nor my custom was appreciated

03 January 2019

service

4

Easy to speak to. Great communication. Called back in a good time frame. Kept in the loop regarding my service plan payment coming out.

03 January 2019

service

5

Great service

03 January 2019

sales

5

The staff at the Norwich Inchcape are helpful, charming and never made us feel we were being pressured into anything we did not need or want. In all a delightful experience.

03 January 2019

sales

5

All staff very welcoming and friendly. Service from Glen was great, always at the end of the phone to answer any questions

02 January 2019

service

5

Smooth, punctual, faultless

02 January 2019

service

3

I’d booked a winter check which said FOC when I entered my reg. unfortunately I had to pay. Still not too sure why.

02 January 2019

service

4

Because it was.

01 January 2019

sales

3

The handover seemed to take an awful long time with the finance guy processing two customers at once. Not ideal.

27 December 2018

service

4

Good feedback and Information

27 December 2018

service

5

Easy to book and carried out on time.

24 December 2018

service

5

See above. Prompt and courteous

21 December 2018

service

5

Again see above answer

21 December 2018

service

5

Responsive and all done to time

21 December 2018

service

5

Was kept informed of all the work being carried out. Video presentation was reassuring.

21 December 2018

service

4

The sales technician Lee who collected my vehicle arrived promptly and I asked if he could return my car as soon as/prefably before 3pm as I had the school run to make. He made a note, And delivered my car back to me before 2pm. Excellent service.

21 December 2018

service

5

Carried out work as expected and treated us very well

21 December 2018

service

5

everything explained and costs given

21 December 2018

service

5

Excellent customer service

20 December 2018

service

5

Polite friendly staff. We always feel comfortable

20 December 2018

service

5

My light warning light had been coming on for some time but I couldn't find which light bulb it was, this was quickly found and a replacement bulb fitted.

19 December 2018

service

5

Did what they needed to do and inform me of what and why it needs to be done

18 December 2018

service

5

always keep you informed, go through all work done ,friendly staff ,car is always returned cleaned

18 December 2018

service

5

Everything was explained... Felt garage was trustworthy as well

17 December 2018

service

4

because my needs were met in a satisfactory manner.

17 December 2018

service

5

Excellent customer service. Good communication throughout and my car was even cleaned inside and out.

17 December 2018

service

5

Very helpful and identified the problem with no issues and solved it the same day.

15 December 2018

service

5

The sales men were all very helpful and every thing was completed when they said it would be with the added bonus of my car being cleaned!

15 December 2018

service

5

Found the problem and fixed it

14 December 2018

service

5

Accommodating to my needs and fitting around time scale I had

14 December 2018

service

5

Always very thorough. Feels as if my precious Mini is in very good hands.

13 December 2018

sales

5

Loved the presentation reveal!

13 December 2018

service

5

Car was fixed in timescales give although we were promised it woukd be cleaned and it wasn't it's a minor detail missed.

13 December 2018

service

5

Went without a hitch.

13 December 2018

service

5

They clearly value their customers and it shows. As a female who knows nothing about cars it’s very reassuring to be told what is happening and when.

13 December 2018

service

5

Everything sorted

13 December 2018

service

3

The experience was fantastic, but the car only had 60 miles left so I had to add additional petrol to the car and this was not given back to me.

13 December 2018

service

5

Everyone very helpful and courteous, nothing too much trouble

13 December 2018

service

5

Excellent customer service

13 December 2018

service

4

Was dealt with promptly. Was phoned when the car was ready and it had been cleaned

13 December 2018

service

3

The car went in for a brake fluid change, which I was told I could wait for as it only takes half an hour. An hour and a half later, I was able to leave!!

13 December 2018

service

4

Had to wait there till vehicle was done

13 December 2018

service

5

Everything which was to be done was and on time.

13 December 2018

service

5

Every thing was well organised, & trouble free.

11 December 2018

service

5

No problems and excellent service

09 December 2018

sales

5

Love my new car and all the new features

07 December 2018

sales

5

Staff were friendly and helpful. Made to feel welcome.