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"usually very satisfactory"
"This is the very first time I have not given the dealership top ratings. Our experience was marred by the total lack of disrespect shown to us as loyal customers by the cleaning company used by Coopers, no apology offered by third party."
"Quite a bit of confusion as to how long it would take for the service."
"Two previous services when I asked for oil leak to be checked told no problem when out of warranty big problem. Told it would cost 1200 . Negotiated lower figure but told there was no record of my reporting this no trust in Company now."