please with service
please with service
As always the service is excellent
Nothing was too much trouble
All work required was noted by Georgia and feedback was given for all the work.
Good, prompt, friendly service by everyone.
All four people I dealt with knew their product, not just the car but also finance and insurance options. I was never left in any doubt on any relevant issues
Loved the little video I got afterwards
Outstanding Customer service
Because in the time it took me to travel home (40 minutes) i received a call to say it was ready for collection. Is it really possible to do the first service in such a short period of time.
Staff were welcoming and it was great that I got a similar mini as a loan car to use for the day. I would have liked more explanation of the paperwork when collecting though.
Kept in touch via e-mail on a regular basis/lovely surprise on delivery.
The service was completed in the timeframe allotted and with an extremely professional attitude.
Friendly and knowledgeable staff
Service carried out quickly. Car valeted well.
Matter resolved with mark on my bonnet. Courtesy car provided for two days although I only required it for one.
Really good. Just think the valet could be better!
Customer service excellent. Minor problem sorted with no hassle.
Everything was completed to the highest standard
Very good information given lovely personality no over push and excellent customer care
In and out in 1 hour
Same as above just never felt as if I was being sold something or pressurised.
The staff were very attentive and efficient, they kept me well informed.
Easy to book car in. On arrival seen straight away. Everything explained.
It was really good.
I was in a rash due to Personal agenda, however the agent was very helpful and managed to squeeze the handover to match my expectation
Staff informative, thorough, good coffee!
Some as above
The young lady who I dealt with was friendly and professional
Given choice of waiting or having a car. Chose to wait and was well looked after whilst there
Service was done in a timely manner and the car was cleaned before it was returned to me. Not all garages do that ( Fiat :( )They also don't try and get you to have work done that isnt really needed.
My salesperson was very helpful and easy to talk to regarding my needs in my car
Great service all round.
Excellent service from start to finish hassle free.
Cooper Norwich always deliver an excellent service wouldn't go anywhere else
as above vehicle runs great and cleaned.
Offered to have my car washed , given numerous teas and coffee, and made to feel valued
This is what I would expect from mini so pretty happy.
Helpful staff professional service
Helpful to have my car collected
Job completed as expected. However final car clean was not done as well as expected spoiling the overall impression.
Could have had more information on delivery date, I had to chase up myself
Very easy process love the way you can build your own car
The deal I received was fair and car arrived on time as promised
I had weekly calls and emails with updates on when my mini was being delivered.
Covered all my needs