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Customer Reviews.

sales

5

please with service

09 August 2017

service

5

As always the service is excellent

08 August 2017

sales

5

Nothing was too much trouble

08 August 2017

service

5

All work required was noted by Georgia and feedback was given for all the work.

04 August 2017

sales

5

Good, prompt, friendly service by everyone.

02 August 2017

sales

5

All four people I dealt with knew their product, not just the car but also finance and insurance options. I was never left in any doubt on any relevant issues

01 August 2017

service

5

Loved the little video I got afterwards

01 August 2017

service

5

Outstanding Customer service

31 July 2017

service

3.5

Because in the time it took me to travel home (40 minutes) i received a call to say it was ready for collection. Is it really possible to do the first service in such a short period of time.

28 July 2017

service

4

Staff were welcoming and it was great that I got a similar mini as a loan car to use for the day. I would have liked more explanation of the paperwork when collecting though.

28 July 2017

sales

5

Kept in touch via e-mail on a regular basis/lovely surprise on delivery.

28 July 2017

service

5

The service was completed in the timeframe allotted and with an extremely professional attitude.

28 July 2017

service

5

Friendly and knowledgeable staff

27 July 2017

service

2

As above.

26 July 2017

service

5

Service carried out quickly. Car valeted well.

25 July 2017

service

5

Matter resolved with mark on my bonnet. Courtesy car provided for two days although I only required it for one.

25 July 2017

sales

5

Really good. Just think the valet could be better!

25 July 2017

service

5

Customer service excellent. Minor problem sorted with no hassle.

25 July 2017

service

5

Everything was completed to the highest standard

24 July 2017

sales

5

Very good information given lovely personality no over push and excellent customer care

24 July 2017

service

5

In and out in 1 hour

23 July 2017

sales

4

Same as above just never felt as if I was being sold something or pressurised.

22 July 2017

service

4

The staff were very attentive and efficient, they kept me well informed.

22 July 2017

service

5

Easy to book car in. On arrival seen straight away. Everything explained.

21 July 2017

service

5

It was really good.

20 July 2017

sales

5

I was in a rash due to Personal agenda, however the agent was very helpful and managed to squeeze the handover to match my expectation

18 July 2017

service

5

Staff informative, thorough, good coffee!

18 July 2017

service

4

Some as above

17 July 2017

service

5

The young lady who I dealt with was friendly and professional

17 July 2017

service

5

Given choice of waiting or having a car. Chose to wait and was well looked after whilst there

16 July 2017

service

5

Service was done in a timely manner and the car was cleaned before it was returned to me. Not all garages do that ( Fiat :( )They also don't try and get you to have work done that isnt really needed.

14 July 2017

sales

5

My salesperson was very helpful and easy to talk to regarding my needs in my car

14 July 2017

service

5

Great service all round.

14 July 2017

service

5

Excellent service from start to finish hassle free.

14 July 2017

service

5

Cooper Norwich always deliver an excellent service wouldn't go anywhere else

11 July 2017

service

5

as above vehicle runs great and cleaned.

10 July 2017

service

5

Offered to have my car washed , given numerous teas and coffee, and made to feel valued

09 July 2017

service

4

This is what I would expect from mini so pretty happy.

07 July 2017

service

5

Helpful staff professional service

06 July 2017

service

5

Helpful to have my car collected

05 July 2017

service

4

Job completed as expected. However final car clean was not done as well as expected spoiling the overall impression.

05 July 2017

sales

5

Could have had more information on delivery date, I had to chase up myself

04 July 2017

service

5

See above

04 July 2017

sales

5

Very easy process love the way you can build your own car

01 July 2017

sales

5

As above

30 June 2017

sales

5

Great staff

30 June 2017

service

5

See above

29 June 2017

sales

5

The deal I received was fair and car arrived on time as promised

28 June 2017

sales

5

I had weekly calls and emails with updates on when my mini was being delivered.

27 June 2017

service

5

Covered all my needs