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Customer Reviews.

sales

5

Molly was brilliant. Good customer care. Speedy delivery

11 May 2018

service

4

As above really - responsive staff who behave in a timely manner.

10 May 2018

sales

5

Jonathan & Glen from Cooper Mini Norwich have been extremely helpful , responsive & proactive in helping us get the best deal available . They have been amazing !A real asset to Cooper Mini !

09 May 2018

sales

5

Again just the professionalism of the team

09 May 2018

sales

5

Service provided by Molly Phillips

09 May 2018

service

5

Smooth experience from start to finish. The only thing to possibly mention was that the courtesy car could have been cleaner inside, but that's really only a minor thing!

06 May 2018

service

5

See above

05 May 2018

service

5

My Satnav was sorted out whilst I waited. I was able to just drop in without an appointment

04 May 2018

service

5

Speedy service

04 May 2018

service

5

No complaints.

01 May 2018

service

5

I must be I traveled from Norfolk to Leicester to deal with Jade and Chelsea!

01 May 2018

sales

5

Noel and Lee looked after me explained everything I asked found my ideal mini ?? thank you

01 May 2018

service

5

Brilliant service from you all

01 May 2018

service

5

Hassle free.

30 April 2018

service

3

I used their service centre to repair the drivers door not opening, on collecting the vehicle it’s and driving home the warming lights for anti traction and tyre lights are now constantly on. Called them on arriving home and they said check tyres.

30 April 2018

sales

5

I could not have asked for any more time or attention that I received. Nothing was too much trouble.

29 April 2018

service

5

Completely Satisfied

28 April 2018

service

5

Quick & easy from reception to works dept. Taking time to explain.

27 April 2018

service

5

Issues dealt with

23 April 2018

service

5

Because there was a mix up on timing (probably my fault) a taxi was arranged to take me home. Excellent!

22 April 2018

sales

5

The staff were all very helpful, pleasant , which made the whole experience of buying the car so easy

21 April 2018

service

5

Work was done on time and in the time stipulated

20 April 2018

service

5

Great customer service

18 April 2018

service

4

Apart from question 1 the service has always been excellant

13 April 2018

sales

5

Molly was very pleasant and knowledgeable. She really made us feel that we were being looked after. Noel was also very good to deal with and looked after us doing the paperwork.

12 April 2018

sales

5

I wanted to change my car with the minimum of fuss. Andrew provided a great service, thoroughly explaining everything with out the gushing ‘sales speak I hate’.

11 April 2018

sales

5

Norwich mini were extremely helpful. Ellis & Noel did everything possible to get me into my brand new mini. I would come back again when the time comes. Thanks again

11 April 2018

sales

5

Relaxed and not pushy

10 April 2018

sales

5

Staff are really nice

10 April 2018

service

5

Because it was

09 April 2018

service

5

I waited for my car and it took less time than I expected.

06 April 2018

sales

5

Lee and Noel were superb!Georgie in service handled old car problem well too.

05 April 2018

service

5

Kept me informed every step of the way/ plus, the car was fixed very quickly!

05 April 2018

service

5

Nothing to fault

05 April 2018

service

5

Excellent service + courtesy car

05 April 2018

service

5

Noel howes was fantastic really understands the importance of building rapport & building a relationship with the customer - this guy needs some recognition for his service

05 April 2018

service

5

Excellent staff - always friendly and helpful.

04 April 2018

sales

5

Very happy

04 April 2018

sales

4

I purchased lots of add ons one being guard x @ £625 but I am still waiting my aftercare kit at that price that’s very poor service.

04 April 2018

service

3.5

All fine. Not sure i got a great deal though

03 April 2018

sales

5

Provided excellent customer service, found me a car with what I asked for and arranged quick delivery

03 April 2018

sales

5

I was kept up to date with every detail throughout the purchase

03 April 2018

sales

5

Overall very pleased but rang regards £250 due to me and no one got back or sent the money to me or my account

03 April 2018

service

4

Car picked up and delivered. Service completed and car cleaned

03 April 2018

sales

5

Molly was AMAZING. Everything was just how I expected but even better thanks to Molly. and she did the big reveal for me when I went to pick up my mini.

03 April 2018

sales

4

Very friendly and efficient service. Needed the car quickly and everything was done to accommodate my request

03 April 2018

service

5

perfect service

02 April 2018

service

5

Efficient

02 April 2018

sales

4

Once again, We were very happy with the sales executive experience as a whole. Very helpful and approachable.

02 April 2018

sales

5

Again helpful and easy to deal with